Regal Boats, Orlando, Florida, will be working with mobile technology company, My-Villages, Hobe, Florida to provide Regal boat owners improved methods for sharing maintenance information and coordinating service.
My-Villages' program, The Boat Village, is designed to streamline communications with customers. Partner companies agree to use and market The Boat Village's premium service, a digital application available for web browsers, smart phones and tablets.
"Today's boats require today's technology to help owners manage their vessels, and that's why Regal partnered with My-Villages,' said Robert Dennery, Sr. Manager, Dealer and Customer Relations, Regal Boats. "We were impressed with the maintenance reminder and service log functions in The Boat Village. But when we saw the ability for Regal owners to coordinate service electronically and share advice in real time, we knew this was something we wanted to offer Regal customers. This gives them everything they need in one, easy-to-use system.'
The Boat Village program provides boat owners and technicians a platform to communicate quickly and easily to get work done. Service can be scheduled, reminders can be automated and questions can be answered – including the use of photos and video – all in one place. The boat's equipment inventory, service history, manuals, usage trends, trip logs and other useful information are also readily available.
"Regal is a well-established name in the marine industry, and we could not be more proud to have them as a partner,' said My-Villages founder and CEO Kevin Hutchinson. "Pairing our technology with an award-winning innovator like Regal is going to yield some impressive results, both for Regal boat owners and Regal dealers.'