Transport Canada Marine Safety is currently reviewing and updating its service standards to better align itself with the Transport Canada Service Improvement Strategy, as well as the goals of the Canada Shipping Act, 2001. Toward that end, the organization is soliciting feedback from marine industry professionals until Friday, March 30.
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According to Transport Canada's Director General, Donald Rousell, "your views will contribute to the finalization of new service standards that will reflect the latest trends, practices and stakeholders expectations.'
Marine Safety has published proposed service standards on its website, which publicly state the level of performance that one can reasonably expect to encounter from Marine Safety under normal circumstances. Questions or concerns should be directed to Ousmane Alkaly at 613-990-7673 or firstname.lastname@example.org.