Volvo Penta will receive its seventh consecutive National Marine Manufacturers Association (NMMA) CSI Award for Excellence in Customer Satisfaction in the Sterndrive Engines category for the 2010 program year.
NMMA President Thomas Dammrich will present the award to Volvo Penta of the Americas President Clint Moore at the Annual International Boatbuilders' Exhibition and Conference (IBEX) Industry Breakfast in Louisville, KY, Tuesday, September 28, 2010.
Volvo Penta achieved and maintained an independently measured standard of excellence of 90 percent or higher in customer satisfaction based on information provided by consumers purchasing a new boat or engine during the period from April 2009 through March 2010. Participating manufacturers must survey all new boat buyers during this period. For this reporting period, more than 40,000 consumer responses were collected.